This two-day course introduces and shows how to apply the Balanced Scorecard (BSC) principles and practices toward a company’s operations and profits. Participants will be presented with methods for implementing BSC tools and best practices for evolving the company’s infrastructure and proponents into an optimized business system. Various software applications are introduced and offer a selection of customized applicability and techniques, to cater to every business type.

Topics Include:

1. BSC defined
2. Case Studies
3. Characteristics of effective BSC implementations
4. Suitable BSC methodology
5. Applying BSC to small and large sized companies

1. Introduction to the Balanced Scorecard Quantifications
2. Applying the Balanced Scorecard

1. Introduction to Balanced Scorecard Management
2. Applying Balanced Scorecard Management

Selecting BSC Software

1. Evaluating products
2. Achieving desired BSC results

BSC Design - Best Practices

• Collective company best practices
• Avoiding Pitfalls and Obstacles in BSC implementation
• How to Sustain profitability with BSC
• Validating solutions

• Training the staff
• Maintaining a data warehouse
• Monitoring for Variance

Evaluating BSC Impacts

• Quantifying Results
• Customer Relationships and Company Revenues
• Benchmarking Profitability

All other dates & locations: Class begins at 9:00 AM and ends at 4:00 PM—on each day.

Dress is business casual.

Payment is due prior to the seminar. Credit card holds will be required for participation. The credit card will only be processed if payment has not been received within two weeks following the seminar.

Cancellation Policy. Registrants may cancel up to fourteen days in advance of the seminar start date for a full refund, less administrative fees of $400. Or, you may transfer your registration to another member of your company at no additional charge. Registrants canceling within fourteen days of the seminar will receive credit, less administrative fees of $400, toward any other Universalinet seminar. In the unlikely event that a seminar must be cancelled, you will be notified at least one week prior to the seminar date. Seminar provider is not responsible for losses due to cancellation including losses on advanced purchase airfares.

Seminar agenda subject to change.